Case Study: SurfControl Completes Successful Global CRM Rollout
Challenge
Bring together SurfControl employees from around the world on a single CRM platform. SurfControl needed to extend CRM visibility to company management in all departments; be able to forecast sales on a global basis; measure ROI of its marketing programs; deliver global 24/7 “follow the sun” customer service & support; and instill global best practices for sales, marketing & customer support.
Solution
Document Location:
http://174.129.13.64/assets?u=http%3A%2F%2F174.129.13.64%2Fresources%2Fcase-study%2Fsurfcontrol
