Bluewolf's Technology-Driven Method Unplugged

June 28, 2016

After 10 years in the corporate marketing department at Bluewolf, I have become well-versed in our brand, services, people, and methodology. One of the most important items that we market is our “technology-driven method,” but unless you live and breathe our brand and services, the value of this might be missed. In a nod to my Generation X roots (the MTV generation will understand my “Unplugged” reference), I’ll describe in greater detail what our technology-driven method is, and how it drives higher quality, consistency, and value for our clients.

A core tenet of our brand and company culture is that we are, first and foremost, a people business. The magic of Bluewolf’s approach is the people who drive it; they are among the smartest, most creative, and passionate people you will ever meet. They bring direct experience, a creative mindset, and a disciplined and authentic energy to every client engagement. They do more than just take direction from companies on what they think they need. They work to uncover the details behind our clients’ challenges, put them into the proper business context, and creatively drive complex technical solutions that help transform customer and employee engagement. Pretty incredible.

So if people are at the heart of our business and the most important asset we offer our clients, why lead with a technology-driven method?

Because, while people lead our methodology, we empower them with technology, also known as a proven portfolio of technical solutions. This helps guarantee project consistency and accelerates time to value.

Our teams lead a group of people with diverse talents, experiences, and disciplines, down an intricate journey that transforms a number of complex customer and employee processes. That is hard. By arming our team with technical solutions that help manage, accelerate, and automate critical aspects of that process, we free them to focus on factors such as employee and company process and culture, facilitating workshops, leading brainstorming sessions, and building relationships.

Our technology-driven method is a combination of the following:

  • Our Proprietary Salesforce Lifecycle Management Solution (Bluewolf Sightline)
    An established project management methodology built directly into Salesforce that manages complex projects and directs the release process. A key component of Sightline is that it helps manage both initial and ongoing deployments, especially when there are multiple instances of Salesforce in place. Sightline also brings a complete execution framework that maintains project quality, transparency, and accelerates projects by as much as 50%. In 2015, 64% of companies released Salesforce updates at least monthly with Sightline users accelerating even beyond that. 
  • Market Accelerators
    We have a number of technical frameworks that act as accelerators tailored to specific industries, business processes, or challenges. By using these repeatable frameworks, we offer clients proven solutions that can speed time to value in our engagements.  
  • Asset Library/Code Repository
    We’ve chronicled the knowledge from 15+ years and over 10,000 projects to develop an arsenal of technical assets. This includes custom code that can be employed to automate, accelerate, and/or execute development cycles. Our suite includes standalone products like Integrator, Replicator, and SmartSandbox, as well as assets or code that can be used to power processes, custom configurations, and workflows inside of Salesforce.

So while we lead with our people, we have a history of technical innovation inside our own organization and within the broader Salesforce ecosystem. In fact, we hold three Salesforce Masters certifications (Sales Cloud, Service Cloud, Platform), more than 1,200 Salesforce certifications, several Salesforce Technical Architect certifications, and many of our consultants have achieved Salesforce MVP status.

We have learned through experience that consultants with an outdated approach cannot bring value-added solutions to any project. By marrying the best minds with a proven technology-driven method, we can focus their efforts, automate lower level tasks, and repeat success. This allows our team to focus on producing results for our clients, all while driving a positive experience. I told you they were pretty incredible.

To see the Bluewolf method in action, see examples of our work

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