Why Salesforce Admins Are The Backbone of Your CRM

June 19, 2013

Salesforce.com is the leading global customer relationship management (CRM) provider, earning almost $900 million in 2013 Q1 revenue. With salesforce.com’s 28% year-over-year growth in Q1 2013, the demand for talent is higher than ever. Getting the most from your Salesforce platform requires skilled administrators who can grasp, prioritize, and execute on the needs of your org. How are you finding and retaining the key Salesforce talent needed to innovative your instance?

Having the right experts will enable innovation through project prioritization, backlog elimination, and strategic cloud governance. By allocating resources to strategic CRM management, you help ensure ROI on your Salesforce product. Salesforce project managers, business analysts, business architects, developers, and administrators all play crucial roles in optimizing your Salesforce instance and innovating—but your administrator is the crux of your CRM system

Through managing the company’s feature requests, backlog, and timelines, Salesforce administrators control and communicate the changes that roll out to an organization. Their knowledge is key to delivering agility, flexibility, and user adoption in your Salesforce instance.

The employment rate for Salesforce administrators will grow by 15% between 2008-2018.                                                - US Bureau of Labor Statistics

Motivate to innovate. Enable your Salesforce administrator to activate business innovation with by investing in their Salesforce knowledge and innovation. Read the Bluewolf guide

 

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