May 24, 2013
Former U.S. CIO Vivek Kundra was back on stage in Washington Wednesday serving up visions of how cloud computing, social media dashboards and mobile applications are fundamentally transforming customer relationships.
That transformative power also stands to benefit government agencies, he said in an interview with InformationWeek Government and on stage at the Washington Convention Center at a Salesforce.com customer event May 22.
Kundra, of course, has been serving up those visions as Salesforce.com's executive VP for emerging markets since January 2012. But he continues to paint a picture of how Administration, are seeing real benefits from embracing what he called "the third wave of computing" to connect with citizens. That's Kundra's shorthand for the combined impact of "cloud computing plus LTE wireless networks plus mobile products -- 6 billion objects connected to the network" via the Internet.
