October 14, 2013
In its newly published Salesforce.com (SFDC) implementation ecosystem MarketScape, International Data Corporation (IDC) determined that generally, systems integration (SI) firms have developed solid strategies to further accelerate IP-based automated delivery of SFDC solutions that will help them retain customers and enhance client centricity while improving delivery consistency.
"While Sales Cloud remains the key element of the Salesforce.com environment, there is a strong emphasis placed by Salesforce.com and increasing demand from buyers for the Marketing Cloud and Service Cloud as well as for cloud application development on the Force.com platform. To be able to succeed in the Salesforce.com implementation ecosystem, the participating vendors therefore must establish offerings in all areas of the Salesforce.com portfolio going forward and not just around the Sales Cloud," says Ali Zaidi, Senior Research Analyst, IT Consulting and Systems Integration Services at IDC.
This IDC MarketScape assessment found Accenture, Bluewolf, and Deloitte to be Leaders in the worldwide SFDC implementation ecosystem market with...
