The latest IDC Report on Bluewolf's plan to join IBM iX

IDC's Quick Take

On March 31, 2016, IBM announced plans to acquire Bluewolf Group LLC, one of the leading global providers dedicated to Salesforce-related consulting and implementation services. IBM has been behind many competitors in the Salesforce space, but with this acquisition, it acquires a highly valued group of professionals and clients, while extending reach into the expanding salesforce.com ecosystem. Conversely, Bluewolf, a small, self-styled "consulting agency" gets insider access to all of the significant talent and assets that IBM has been developing over the past several years including IBM iX, Watson, and The Weather Company, as well as exclusive relationships with Twitter and Apple. IDC believes the measure of success for this acquisition will be twofold: how the joined-up capabilities improve the experience of its clients' customers and how many more Salesforce clouds are adopted by existing or new customers.

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