August 8, 2011
The new IT pro is going to be like a turtle -- a shell of technical or "hard" skills surrounding an underbelly of people skills, otherwise known as "soft" skills. Jobs will of course continue to demand the analytical prowess we traditionally expect from IT as companies update their infrastructures to meet increasingly erratic and complex business demands. However, the omnipresence of technology in peoples' work and daily lives will force CIOs to add descriptors like "emotional intelligence" to their hiring vocabulary.
We've talked before in The Agile Business' Blog about how IT is increasingly becoming integrated with the rest of the business because of employees' growing reliance on tech to do their jobs, and the evolution of technology from business enabler to business driver.
