Hanover Salesforce Implementation Success Story

November 5, 2010

[youtube=http://www.youtube.com/watch?v=H-uCjEvfZ3c]The Hanover Insurance Group's  Dwayne Branthoover praises Bluewolf's expertise in managing simultaneous Salesforce implementations. The Salesforce implementation at Hanover required multiple instances - one for a business group, and one for the sales and marketing organization. So Hanover needed a vendor who could manage both.

"We needed a company that was going to be able to take care of both projects at the same time...and manage them without over-running each other" says Branthoover.

On Bluewolf's service, Branthoover continues "I've been able to get a hold of anybody whenever I need 'em. Our [Bluewolf] project managers have been available at anytime we need to - even at eleven o'clock at night. Yes, hate to say that but we've had communications at eleven o'clock at night. So they've done a great job interms of availability and communications".

-The Hanover Insurance Group is a leading provider of Property and Casualty insurance products for individuals, families, and business.

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