July 12, 2011
Challenge
HID Global is a leading provider of secure identity solutions and contactless smart card technology for physical access control to customers around the globe. Due to a series of mergers and acquisitions, the company’s business units operated separately using disparate systems for sales forecasting and inventory demand control. This made planning at the corporate level difficult and the company experienced high supply chain costs due to the inability to move inventory.
Solution
The company decided to implement Salesforce as a cloud-based platform to integrate sales, marketing, supply chain, operations, and finance data for a unified view of forecasting and demand. Bluewolf provided the agile business transformation consulting and expertise in Salesforce implementation to set the company up for success, regardless of how often the business environment changes.
Results
- Increased global forecasting visibility by region and business segment across multiple sales processes
- Improved on time delivery by 12%
- Reduced portions of supply chain costs by more than 30%
