March 27, 2013
CIOs must learn to harness chaos for a very simple reason: business is becoming more chaotic. Globalization and technology, which have turned commerce on its head over the past 20 years, promise an even more dizzying rate of change in the next decade. Therefore, in a market that demands very specific and timely solutions to the most wiley business problems you can imagine, successful IT strategy becomes less the product of well-planned cultivation, and more of an exercise in controlled chaos.
In the era of frenetic business, the superhero CIO isn’t Batman, with his plethora of gadgets, or Spiderman, with his sixth sense, but rather a new champion: Captain Chaos -- able to harness a seemingly insurmountable level of disarray to deliver the right value at the right time. Here are some tips to harness today’s tumultuous business environment for the benefit of your organization:
Defeat your arch-nemesis: The Long-tailed Monster
Every superhero has a super-villain. However one may feel about the Standish Group’s controversial Chaos Report, at least one of its 10 Laws of Chaos is highly applicable: you will always build too much of what you don’t need and not enough of what you do need.