October 5, 2016
The question is, does Salesforce live up to its hype? It’s a good question, with the answer depending on the customer.
The customer needs to decide how much they invest in marrying business strategy to the tool, how much is invested into long term governance and long term innovation, and how much they invest in change management.
That’s what Vera Loftis, Managing Director at Bluewolf in London, said to CBR about the customer adoption of Salesforce.
